Oakley
Oakley Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oakley has 1.7 star rating based on 84 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Will never buy oakley again, Excellent products, Good looking glasses.
Cons: Obviously customer satisfaction not a priority, Customer service, Customer service and mis representation.Recent recommendations regarding this business are as follows: "Run, don’t walk away. Glasses are expensive ask the place where you get your glasses about a manufacturer that stands by their products.", "DO NOT EVEN THINK ABOUT BUYING THIS JUNK!", "Poor customer service", "Please don‘t put it in a Ultrasonic bath cause it will damage the glasses. Oakley America sent my request to Oakley Germany since two days ago, but till now nobody contacted me yet.", "ONE OF THE ALL TIME BEST COMPANIES EVER".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oakley has 1.7 star rating based on 84 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Will never buy oakley again, Excellent products, Good looking glasses.
Cons: Obviously customer satisfaction not a priority, Customer service, Customer service and mis representation.Recent recommendations regarding this business are as follows: "Run, don’t walk away. Glasses are expensive ask the place where you get your glasses about a manufacturer that stands by their products.", "DO NOT EVEN THINK ABOUT BUYING THIS JUNK!", "Poor customer service", "Please don‘t put it in a Ultrasonic bath cause it will damage the glasses. Oakley America sent my request to Oakley Germany since two days ago, but till now nobody contacted me yet.", "ONE OF THE ALL TIME BEST COMPANIES EVER".
Most users want Oakley to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mae Chan, Chiang Rai ProvinceCustomer service
Cool glasses, but just know that the second you pay for them, you own them as if you made them yourself from wires in your garage. There is no customer service, warranty, or offer to repair severe damage from normal use.
Mine fell off my face, and the arm of the glasses broke off at the frame. I got, 'there's nothing we can do.' So, I rented them for 3 weeks for $600 + the RX.
Preferred solution: Fix or replace them
User's recommendation: Run, don’t walk away. Glasses are expensive ask the place where you get your glasses about a manufacturer that stands by their products.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hickory Grove, Missouri30+ years with Oakley has come full circle..maybe
EITHER WAY, OAKLEY IS GREAT, Oakley has done right by me for over 30+ yrs. I doubt that will change in our last interaction.
EITHER WAY IT WILL BE JUST FINE. Oakley has always done right by me and I’m confident nothing will change that in this last enteraction
Robert Taylor
608 Ashland Ave
Warrenton MO. 63383
Thanks for being such a great company my entire life. I really mean that, forgskins or no frogskins. Oakley has been one of the very few companies that has treated me exceptional from my first purchase (thanks mom) to the very last one in a few days. I hope some kid out there is getting his first pair today and in 30yrs he can say the same thing. Thank You Oakley. Its been an absolute pleasure.!!
To everyone at Oakley throughout all these years, stay safe, stay healthy, and stay happy my friends.
-over 30yrs a satisfied customer, your friend
-ROBERT TAYLOR!!!
- Oakley has been & will be the best sunglasses company ever
- There limited edition sales are too limited
Preferred solution: The right size frigskins
User's recommendation: ONE OF THE ALL TIME BEST COMPANIES EVER
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefect glasses
Hi, I am from Germany and I bought an Oakley Plaintiff Squared Polished Chrome / Positive Red Iridium in 2014. Three days ago, I put it in an ultrasonic bath to clean it after a holiday on the beach.
Unfortunately, the glasses are scratched and damaged.
My question is, can I get the same sunglasses again? Thank you for an answer.
Preferred solution: Full refund
User's recommendation: Please don‘t put it in a Ultrasonic bath cause it will damage the glasses. Oakley America sent my request to Oakley Germany since two days ago, but till now nobody contacted me yet.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lake Forest, CaliforniaQuality, Service, Price for Lack of Availability
12/23 I ordered at Dr. Tavel RX sunglasses.
These are JUNK!!! they have spent more time in repair than in use!
Currently they have lost ear piece- AGAIN! In past they have been put back on & glued more times than I count. Now one is GONE.
I used to love glasses & had a dozen pairs.
I WANT REPLACEMENT EARPIECES FOR FREE!!!
I have spent to many 70 mile trips back to the Dr.
for problems with these. Much bigger problems than this current one.
I am most angered about the lack of quality & ZERO human contact. I have called & cannot get past the prompt.
AI no doubt. I will not NEVER buy or recommend you EVER again UNLESS I get some satisfaction on the complaint.
Frames: Wire Tap 2.0 NEED EARPIECES
Susan Gamester-Stoner
3441 E 450 N
Peru, IN 46970
CALL ME 765-475-****
sgamester63@***.com
Next step if no reply:
Better Business Bureau
EVERY complain site I can find
- Junk no customer care
Preferred solution: Ear Pieces for Wire Tap 2.0
User's recommendation: DO NOT EVEN THINK ABOUT BUYING THIS JUNK!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty
Se hizo una orden de unas gafas de sol personalizadas modelo radar todos camino con un nombre (Ilam Gael) y llegaron esta tarde el pedido con el nombre mal escrito (Liam gaélico) nuestra solicitud es hacer el cambio del lente con el nombre escrito correctamente que seria Laam gaélico Estaríamos Agradecidos que nos puedan resolver.
- Calidad
- Ninguna
Preferred solution: me gustaria recibir el producto (el lente) con el nombre correcto como se ordeno.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroke frame
I received these Oakleys for Father's Day and the frame broke very easily. Never had a pair of Oakleys break before. Cheaply made.
- Best glasses available
- So far these new glasses
Preferred solution: I would like a new pair of glasses
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty
llegó el pedido de unas gafas de sol Oakley radar ev path customizadas con el nombre en el lente mal escrito liam Gael cuando se supone que fuera Lyam Gael es por esto que se esta haciendo la reclamacion por que se solicita arreglar el nombre en el lente o cambiar el lente con el nombre bien escrito.
- Quality
- No one
Preferred solution: replace the lenses with the correct name ( Lyam Gael)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Corpus Christi, TexasI need my deposit refund a.s.a.p
They said they mailed the check and they said it will be in on Wednesday, now it about to be Friday and no refund . It's been over a MONTH.
WTF ???Go Ray ban I am ... They couldn't even get the address right .
So it was returned. Wtf ???B.S.
User's recommendation: B.S. THEY CANT EVEN DELIVER. AND ITS NEEN OVER A MONTH WAITING FOR A RETURN OF FUNDS .
Customer service
They never answered their phone had to go to a chat was approved for warranty sent the return request but two weeks still no replacement
User's recommendation: Poor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orlando, FloridaOakley lenses scratch easy when cleaning with provided cloth.
Every time I clean lenses with provided cloth and spray. My lenses have new scratches. This is ***
User's recommendation: Not to buy Oakley glasses.
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Verified Reviewer | Wilmington, Delaware1 year warranty
Never told or given information about paying 40.00 for replacement, receipt information date given to customer service
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Verified ReviewerDid not receive my package
My package says it's delivered, but it hasn't arrived. I would like a refund or something to compensate for this, as it's ridiculous.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brea, CaliforniaOakley lenses Peeling
I purchased Oakley Sunglasses years ago. I have taken good care of them but have Noticed that the material on the lenses is starting bubble or peel.
Lenses need to be replaced. I own my any different name brands and nothing like this has ever happened.
I noticed many complaints on the internet ? Why is going on with the lenses ?
- Good brand nice looking
- Lenses peeling - bad for customers
Preferred solution: Note- have had glasses for a long time.. own other brands as well. Just want help with replacement lenses for my Oakley’s
User's recommendation: Oakley is good But Lenses should not peel. Major complaints about this just from Oakley customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Denver, ColoradoCustom sunglasses came wrong
Hi my name is Grayson and I recently ordered a pair of custom glasses and a few things were off. For one the lenses were not mirrored making my eyes visible and make them look weird on my face.
Secondly the oakley logo on the side I had ordered as a gold color but instead they came as the normal grey white color. Thanks - Grayson
I place an order on Saturday July the 27th 2024 I did not get a confirmation of my order or my order number. Can I get some help please!
I did not get a confirmation for my order, I ordered and backpack for my grandson Landon Montoya can you help me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Naas, Co KildareReplacement lenses
I was rather looking to talk to someone, as I have lost my glases and in need of replacements please
About
, , , ,
Oakley is an American company that provides professional sports apparel and accessories for men and women. Company uses its self-invented technologies to combine specialized
sportswear and fashion. Company received over 600 patents. Oakley products are available in 110 countries in the world.
Company is headquartered in Southern California and works since 1975. Oakley has a great assortment of sunglasses, goggles, prescription eyewear, apparel, footwear and accessories. Oakley uses market-leading optical technology manufacturing high performance products. The world-class athletes and amateurs are main customers of the company. Oakley optic products are distributed under such brands as Eye Safety Systems, Fox Racing, Mosley Tribes, Oakley, Oliver Peoples, and Paul Smith Spectacles.
Oakley is ranked 300 out of 1809 in Jewelry and Accessories category
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Please solp May deposit problem
Deposit problem please solp me