Oakley Reviews and Complaints
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Customers don't like
- Obviously customer satisfaction not a priority
- Processing time
- Poor ownership of customer concern
Customers like
- Will never buy oakley again
Bought a pair sunglasses and now found out to get prescription lenses put in will cost 500 dollars what a absolute DISGRACE and rip off. Have been buying Oakley sunglasses, ski gear cloths and bags for 20 years, WILL NEVER BUY OAKLEY EVER AGAIN AND WILL BAD MOUTH THEM...
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Oakley - Returned package
My package was returned do to no delivery to p.o. box. I will greatly appreciate if you guys will refund my money back on my card please. Another order that was said to be delivered was never received as well.... please look into this and return my money please
Oakley Men's Tactical Six Hiking Boot I had been reasonably happy with these up to this point, but after two years of light use (i just walk in them, no hiking, rock climbing, leaping tall buildings in a single bound, or other hard wear & tear) the soles are coming off...
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I liked
- Will never buy oakley again
I didn't like
- Bad quality
- Customer service
Less than 2 years old, glasses only used once a week for trail running and lens cracked in the corner of the frame. That’s ridiculous! The frame is in perfect condition and there are no scratches on the lens are not scratched. I'm as careful as can be with them. If I...
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Product
Oakley - The worst.... terrible
Not worth talking about really
Recently, I bought a pair of Tailhook sunglasses because Oakley representative assured me it's RX-able. I had a hunch and after the purchase I did call them and got the confirmation again. I went to LensCrafters which is again, under same Luxottica umbrella and asked...
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I didn't like
- Obviously customer satisfaction not a priority
Oakley - Bad Service overall
Over a week still haven't received my glasses, 2 day delivery not true. Email twice, called twice in store, and once to customer service, still no results.
Oakley - CUSTOMER SERVICE OAKLET
Recently, I have been sickened with most customer service personnel.at Oakley.com and usually ended up asking for a supervisor, saying that they must hate their jobs as they're not helpful or not very knowledgeable. Very irritating since Luxottica took over....
Product
Ordered a pair of custom glasses and received two day shipping. Thought this was pretty cool as there were “custom”, but also claimed to be in stock. After three days, no glasses. I went online to track the shipment and my order was clearly outlined, still showing in...
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I didn't like
- Poor ownership of customer concern
- Customer service and mis representation
Similar to Oakley
DO NOT ORDER FROM OAKLEY I’m very disappointed in my Oakley experience. Oakley’s have always been THE brand and “the cool glasses” to own! My boyfriend wanted some for his birthday so we sat down to order them. He decided he wanted to customize them. Before we ordered,...
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It's the retailer that's making all the money. Don't be mad at the label. Go picket in front of the store, like we used to do and let people know that way. Post the name of th...