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Oakley review: Never send the right *** the first time

1.0
Details
I ordered a pair of holbrook customs and they came in the wrong color sent them back waited another 4 days for them to come back then they had the wrong lenses sent them back and now they come back with the same lenses.
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Most Helpful
Review
#1681943 Review #1681943 is a subjective opinion of poster.
Pros
  • Will never buy oakley again
Cons
  • Customer service and mis representation
  • Obviously customer satisfaction not a priority
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Oakley review in Detroit, Michigan: Defect sunglasses

1.0
Details
Nothing has happened I will never buy Oakley again or recommend.
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Review
#1641181 Review #1641181 is a subjective opinion of poster.

Oakley review in Detroit, Michigan: Defect sunglasses

1.0
Details
Oakley review - Defect sunglasses
this photo goes with skspencer56@gmail.com
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Review
#1634020 Review #1634020 is a subjective opinion of poster.

Oakley review in East Syracuse, New York: Very Disappointed

1.0
Details
I purchased the sunglasses in Feb. 2019. I've sent you photos of the side piece that connected to the main body broke at the connection.I asked them to either fix or replace them. You said no, Over the years I've have bought at least 4 or 5 pairs of your sunglasses, I'm very disappointed...
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Review
#1629601 Review #1629601 is a subjective opinion of poster.
Pros
  • Good looking glasses
Cons
  • Pair i had were defective
Reason of review
Damaged or defective
Loss
$180
Preferred solution
Please fix them

Oakley is one of the Worst company EVER !!!

1.9
Details
Oakley is one of the Worst company I have come across , I purchased a glasses from them almost a month ago and did like it I returned the glasses the same day I received it and till date almost after a month too I haven't received my refund !! Guys DO NOT BUY FROM OAKLEY WEBSITE EVER !! , please save your money and buy from somewhere else... and dont even ask about their WORST customer care available they are least concerned to help you out ... Good luck !
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Review
#1629265 Review #1629265 is a subjective opinion of poster.
Product
Oakley Sunglasses
1.5
Details

Update by user Jul 19

**addendum: I meant to say I was leaving on my hiking trip on Sunday, July 21, not the 22nd. The 22nd is Monday when my sunglasses are scheduled to arrive - after my departure date.

Original review posted by user Jul 19

Ordered sunglasses online on Sunday, July 14 to bring on a hiking trip beginning Sunday,...
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Review
#1593006 Review #1593006 is a subjective opinion of poster.
Pros
  • I used to think they had nice sunglasses
Cons
  • Are mean
  • Are unreliable
Reason of review
Poor customer service
Preferred solution
Full refund

Oakley review: Frame Issues

1.0
Details
Looks like it’s during business hours and it’s 1519 Monday afternoon West Coast time
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Review
#1561742 Review #1561742 is a subjective opinion of poster.
Product
Oakley Sunglasses

Oakley review: Because the store closed where I brought at.

2.6
Details
The frame name is Commit and you don’t have any replacement for the lenses. That is terrible especially if you love the way the frame fit you.
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Review
#1552113 Review #1552113 is a subjective opinion of poster.
1.0
Details
I have been a long time buyer of oakley and the last pair i had was the flak jacket camo edition. I had to have them replaced 2 times due to the lens which is made to come out eailsy break when i had never tried or had a desire to remove them. My mother went to branson...
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Resolved
Review
#1536175 Review #1536175 is a subjective opinion of poster.

Oakley review in Providence, Rhode Island: Half a month shipping delay

1.0
Details
I ordered a snow helmet on December 15, with two Day shipment. Today is December 27, and the item is still not shipped yet. I called the customer care center and she told me to wait for UPS email when they come pick the item up. Then I asked when will they pick up, she said she did not know. She repeatedly asked me to wait for the UPS email without trying to help me.
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Review
#1434114 Review #1434114 is a subjective opinion of poster.
Pros
  • Will never buy oakley again
Cons
  • Obviously customer satisfaction not a priority
  • Poor ownership of customer concern
  • Customer service
Reason of review
Problem with delivery
Loss
$106
Preferred solution
Deliver product or service ordered
Tags
  • Delay In Receiving Product

Contact Oakley Customer Service

Website:
Mailing Address:
1 Icon
Foothill Ranch, CA 92610
USA
Phone:
(800) 403-7449
All Oakley Contacts

Oakley Products and Services Reviews

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Oakley review in Melbourne, Victoria: Item not receive and no communication (no email or phone call)

On 13 November 2018, I purchased 2 pairs of Flight Deck XM (Asia Fit) Snow Goggles, together worth $520. It is now 12 December 2018 and I still have not received either pair of goggles and I have not received an email to update me or explain. Upon calling, they informed me they ran out of stock and just hadn't emailed me. There was no compensation.
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Review
#1421232 Review #1421232 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$520
Preferred solution
Deliver product or service ordered