Product: Oakley Shipping Service Clear all filters (12 of 12 reviews match)
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On a positive note, I did receive a refund but I am really disappointed my money was no good. I have ordered a lot of stuff from Oakley in the past and had nothing but success. I’m not sure what changed to make the shipping process a disaster. Save yourself time and...
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2.3
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Oakley Shipping Service
#1221202
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Oakley - Snail Processing and Shipping

Ordered the 15th of March; Processed the 19th, changed shipping estimate 3 times. 7-day delivery of replacement lenses costing $75. Hope Amazon starts manufacturing quality sunglasses so they can teach greedy companies how to operate and exceed.
1.2
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
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Oakley Shipping Service
#1214907
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I wish I could give 0 stars!!!! Oakley deserves to be OUT OF BUSINESS!!! I have NEVER in my life have dealt with such INCOHERENT and SENSELESS people!!!! I paid almost $200 on snowboarding goggles that I needed as a present. I paid for "2 business day shipping." ALMOST...
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Oakley Shipping Service
#1214126
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There's a lengthy processing time that Oakley doesn't acknowledge anywhere on its website. I ordered glasses online and then began looking for a package after two days. After four days I finally called to see if there was a problem. I was told that "Oh, there's 7-9...
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Oakley Shipping Service
#1193878
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Adding my voice to those trashing Oakley customer service. Oakley sent me the wrong frame color. Called to set up a return and the rep tells me it could take 30 (!) days to process the refund. I said I don't want a refund, I want the glasses I ordered. Rep says they...
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1.0
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Oakley Shipping Service
#1191493
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I ordered my son a ski jacket on December 14. It was supposed to arrive dec 26. it is now January 4 and I have not received anything nor have I heard from them. I called them three times and asked where the jacket was ?? they said it was in distribution. So why didn’t...
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Oakley Shipping Service
#1162417
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Your staff is incompetent they do not care about the customer at all.If your product shows instock it damn well should be. I want to know how you are in business. It has been a horrible and your staff needs to learn some mannera. And apparently your care staff thinks...
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Anonymous
Anonymous

No it has not. The customer service for back of a letter word ***. So dissrespectful. And had no clue or just didn't care what they were doing. I just receive a package from ...

1.0
Product
Oakley Shipping Service
#1147899
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So they said that i can just go purchase they glasses at a retail store in my area ( which is 20 minutes away with no traffic). I will no long purchase Oakley's after being a happy costumer for 15 years and thousands of $ on lenses and frames. I cant believe because...
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Oakley Shipping Service
#1145938
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It is now 12/7 and there are still no sign of the helmet. The shipping day is slipping everyday. They clearly stated that for apparels the shipping day is 2 - 5 business days. Their website didn't indicate the item wasn't in stock. That is the only item I had ordered....
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2.0
Product
Oakley Shipping Service
I liked
  • Will never buy oakley again
I didn't like
  • Processing time
  • Customer service
#1144312
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SCAM Incompetence at a minimum, or complete criminal behavior. There is no excuse for that. I will never buy from Oakley, nor will let anyone that owns them not understand what a scam they pulled on me. The policies have changed in the last years that I have been...
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1.2
Product
Oakley Shipping Service
I liked
  • Will never buy oakley again
I didn't like
  • Poor ownership of customer concern
  • Obviously customer satisfaction not a priority
  • Processing time
#1140040
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